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General Water Questions

Will your filters make my water more alkaline?

That's a great question. Our filters don't contain anything in their media that is meant to alter the pH of water. It may slightly alter the pH depending on how the filter interacts with your water, but it's certainly not designed to alkalize water.

Are your products dishwasher safe?

Great question. We recommend cleaning most of our products by hand, but you can put any of our OG bottles, lids, and straws in the dishwasher :). The pitcher, dispenser, Escape bottle, and Vostok bottle should all be hand washed. Also, don't forget t

Product Dimensions

Interested in a certain item but you need the dimension dets? We have you covered. Check out that info below. OG Slim Bottles (20oz): 6.4 oz when empty / Diameter: 7cm / Height: 9cm. OG Bottles (32oz): 9.4 oz when empty / Diameter: 9cm / Height: 21cm

Can I use your water in my neti pot?

We recommend only using sterile or distilled water with your neti pot. Our water filters do not sterilize or distill water, so they are not designed to be used with a neti pot.

Are TDS Meters reliable?

Check out our Infographic to see :).

Do you have a waiting list or can I preorder a filter?

We unfortunately are not set up to take preorders. You can always sign up on our website to receive a back in stock email notification as soon as we have those filters again. That's the fastest way to get notified when we have them available for purc

I noticed some residue in my water after using it for some time. What's going on?

If you notice residue in your water or in your bottle/jug, we recommend first rinsing out the water container and rinsing the filter out as well. (Be sure not to use any soap on your filter.). If you live in an area with high sediment in your water,

Does a TDS meter measure fluoride or lead?

No. A TDS meter does not measure water contaminants. It will not tell you if your water is healthy. Some healthy minerals like potassium, magnesium, sodium and calcium can actually cause your TDS meter to spike.  So, any water filter with a remineral

How are activated coconut carbon filters made?

The use of activated carbon to remove harmful impurities like volatile organic contaminants from water has been practiced since Roman times. Activated carbon is the generic term used to describe a family of carbonaceous adsorbents with a highly amorp

What is fluoride and why is it in my water?

Water fluoridation is the practice of adding industrial-grade fluoride chemicals to water for the purpose of preventing tooth decay. One of the little known facts about this practice is that the United States, which fluoridates over 70% of its water

What makes fluoride different from other water treatment chemicals?

All water treatment chemicals, with the exception of fluoride, are added to make drinking water safe and pleasant to consume. Fluoride is the only chemical added to treat people who consume the water, rather than the water itself. Fluoridating water

Where does the fluoride in water come from?

Fluoride may occur naturally but the fluoride used in municipal water systems is anything but natural. The main chemicals used to add fluoride to drinking water are known as “silicofluorides” (i.e., hydrofluorosilicic acid and sodium fluorosilicate).

What is BPA and why are people concerned about it?

BPA stands for Bisphenol-A, a contaminant found in most plastics. BPA can adversely affect your health if consumed at high levels. All of our products are BPA free and our filters reduce BPA levels in your water.

Will it change the pH?

It may slightly alter the pH levels of your water. Our filters aren't designed to change the pH levels in water, but they interact differently with each water source depending on what's in it, so it's possible you might notice a small change.

Will there be a difference in taste?

Our filters remove a number of contaminants that effect taste, such as chlorine, sulfates, and copper. We have found that many of our users choose Epic Water Filters to improve the flavor profile of their water, coffee, and tea. Some minerals in your

What's wrong with drinking tap water?

We like tap water because it’s quick and eco-friendly, but it can be host to unwanted chemicals like fluoride and chlorine, as well as hundreds of other contaminants. Some contaminants are reported, others aren’t. Some are fairly benign, others are m